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Thank You for Visiting Dog Lounges! The place where dog owners come to purchase dog crate pans, crate accessories, raised pet feeders, and more. If you are looking for a product but cannot find it, need additional information on a pet product, or just have a question, please contact us, and we will get back to you within 24 to 48 hours. Email is our fastest form of communication. Your opinions, questions, and feedback are important to us, and we encourage you to contact us by filling in the form provided below. Please note, your phone number is optional. To answer your question and concern quicker or to get better clarification about your e-mail request, we might need to call you.
Thank you for contacting DogLounges.com!
When emailing us, please enter one of the following in the Subject:
- LOWER PRICE - Provide a website where you found a lower price (price+shipping) and the zip code where the product is to be shipped, and we will let you know if we can match the price or better the price
- RETURN - use for requests for returns
- PRODUCT INFORMATION - use to request information about products, please include the Item Number, for example, "PRODUCT QUESTION - Dog Crate 1152U."
- ORDER STATUS - use for requests for the status of your shipment.
- SHIPPING - use for requests for shipping quotes or other shipping questions.
- SUGGESTION - use this if you have a suggestion.
- OTHER - use this if you are contacting us for any other reason.
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FAQs
- Most orders ship Ground within 1-2 business days from when the order is placed.
- Any product that does not ship within 2 business days will be noted on the product page.
- Galvanized dog crate pans can rust over time when exposed to moisture; stainless steel crate trays will not.
- Dogs with oily skin may react with Galvanized Dog Crate Trays, causing a film on your pet's coat! We recommend using plastic or stainless steel dog crate pans for oily skinned dogs and lighter colored dogs, especially white dogs.
- Dogs with oily skin may react with Galvanized Dog Crate Trays, causing a film on your pet's coat! For oily skinned dogs and lighter colored dogs, especially white dogs, we recommend using plastic or stainless steel dog crate pans.
- The silver sheen on the pet will not make the animal sick. It’s very annoying and will require your pet to be bathed frequently.